AI agents for UK retailers and online stores. Automate customer service, order management, review responses and marketing — so your team can focus on selling, not admin.
Of customer queries can be handled by AI without human input
Average monthly saving vs equivalent customer service staff
Always-on support across every channel
Wages are rising, margins are tightening, and customer expectations have never been higher. AI changes the equation.
NLW at £12.21 (April 2025), rising to £12.71 in April 2026. Combined with employer NIC at 15%, every customer service hire costs significantly more than two years ago.
24/7 responses, instant order updates, same-day replies to complaints. Independent retailers can't staff that without huge costs.
A single unanswered 1-star review on Google or Trustpilot can deter dozens of potential customers. Most retailers don't have time to respond consistently.
Up to 70% of online carts are abandoned. Without automated follow-up, that revenue is gone permanently.
Each agent handles a specific function — deployed together, they cover the equivalent of several part-time staff roles at a fraction of the cost.
Handles product queries, returns requests, complaints and order status questions 24/7 across email, web chat and social media. Instant responses, consistent tone, zero staff cost.
Automatically responds to Google, Trustpilot and product reviews within hours. Professional, personalised replies that protect your reputation and boost your search ranking.
Manages order confirmations, shipping updates, returns processing and refund queries automatically. Reduces support ticket volume by up to 60%.
Sends automated follow-up sequences to customers who abandon their cart — personalised, timely, and proven to recover 10–20% of lost sales.
Monitors stock levels, triggers reorder alerts, processes supplier invoices and tracks payments. No more stockouts or manual reconciliation at month-end.
Automated promotional emails, product launch campaigns and social media posts — scheduled, personalised and sent without a marketing hire.
These are the real costs of staffing the functions AI replaces — based on UK salary data for 2025
| Function | Cost with Staff | Cost with AI | Availability |
|---|---|---|---|
| Customer service (queries, complaints) | £1,600–£2,400/mo (part-time) | £99/mo | 24/7, instant response |
| Review management | £400–£700/mo (marketing admin) | Included in Growth package | Responds within hours |
| Order & returns handling | £800–£1,200/mo (admin staff) | Included in Growth package | Automated, error-free |
| Email & social marketing | £1,500–£2,500/mo (marketing exec) | Included in Full Stack | Always on, personalised |
| Full back-office package | £4,300–£6,800/mo+ | From £399/mo | 24/7, 365 days, zero NI |
No long contracts. Cancel anytime. Setup included on all plans.
One agent — pick the function that drives the most value right now
The three agents that handle the highest-impact customer-facing tasks
All six agents — replace the equivalent of 3–4 back-office and marketing roles
Let AI handle the back-office so you can focus on products, customers and growth.
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