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UK Hospitality AI

Hospitality AI

AI agents for UK hotels, B&Bs, restaurants & pubs. Replace the cost of high-churn back-office staff with AI that works 24/7, never calls in sick, and never hands in its notice.

Book Free Call View Pricing

40%

Reduction in no-shows with AI guest reminders

80%

Less back-office admin for owners & managers

£3K+

Average monthly saving vs equivalent staffing costs

UK Hospitality Is Under Pressure

Labour costs are rising, staff are leaving, and margins are shrinking. AI changes the equation.

30–40% Annual Staff Turnover

Hospitality loses staff at double the UK average. Recruiting, training and re-training eats time and money that never shows up as profit.

NLW Rose to £12.21 in April 2025

And rises again to £12.71 in April 2026. Plus employer NIC increased to 15%. A 20-person team now costs £24K more per year than two years ago.

42% of Staff Leave Within 30 Days

The time spent hiring, onboarding and covering gaps is time not spent on the guest experience or growing the business.

Guest Enquiries Go Unanswered

Busy front desk, short-staffed weekends, out-of-hours messages. Every unanswered enquiry is a potential booking going to a competitor.

AI Agents Built for Hospitality

Each agent handles a specific back-office function — deployed together, they replace several part-time staff roles

💬

Guest Enquiry Agent

Handles inbound guest messages 24/7 across email, WhatsApp, and booking platforms. Answers FAQs, confirms availability, and escalates anything complex. No more unanswered messages at 11pm.

Review Response Agent

Automatically responds to reviews on TripAdvisor, Google, and Booking.com within hours. Professional, personalised replies that protect your reputation and boost your ranking.

📅

Reservation Manager

Manages bookings across all channels — direct, OTAs, phone. Sends confirmation emails, pre-arrival information, and reminder messages to cut no-shows by up to 40%.

👥

Rota & Scheduling Agent

Automates staff scheduling based on covers, occupancy, and historic demand. Handles shift changes, sends schedule notifications, and flags gaps before they become problems on the day.

📋

Supplier & Invoice Agent

Processes supplier invoices, tracks outstanding payments, and keeps your accounts reconciled. Saves hours of manual bookkeeping every week without hiring a bookkeeper.

🎯

Pre-Arrival Upsell Agent

Sends automated pre-arrival emails with room upgrade offers, breakfast packages, and experience add-ons. Generates additional revenue with zero effort from your front-of-house team.

Tailored for Your Venue

The same AI platform — configured for the specific challenges and workflows of your venue type

🏨

Hotels & B&Bs

From boutique B&Bs to independent hotels, the challenge is the same: guests expect instant responses, OTA reviews affect your ranking, and back-office admin consumes owner and manager time that should go into the guest experience.

📧 Late-Night Enquiries

AI responds to every booking enquiry around the clock — no more lost bookings because someone messaged at 10pm and got no reply until Monday.

⭐ OTA Review Management

Automated professional responses to Booking.com, TripAdvisor & Google reviews within hours — protecting your ranking without any manual effort.

📅 Pre-Arrival Upsells

Automated emails before check-in offering room upgrades, breakfast add-ons and local experiences — extra revenue with zero front-desk effort.

👥 Staff Rota Automation

AI builds your weekly rota from occupancy data and historic patterns. Shift swaps handled automatically. Gaps flagged before they become a problem on the day.

📋 Supplier Invoicing

Process linen, food and maintenance invoices automatically. No more chasing paperwork or reconciling spreadsheets at midnight before month-end.

🔔 No-Show Reduction

Automated confirmation and reminder sequences reduce no-shows by up to 40% — recovering revenue that currently disappears without a trace.

🍽️

Restaurants & Pubs

Restaurants face a different pressure: high covers, tight margins, last-minute cancellations and Google reviews that can make or break a Friday night. AI handles the operational noise so your team can focus on the food and the service.

📅 Reservation Management

AI handles booking confirmations, reminders and table allocation across phone, email and online — cutting last-minute cancellations and no-shows.

⭐ Google & TripAdvisor Reviews

Respond to every review professionally within hours — boosting your search ranking and showing prospective diners you care about feedback.

💬 Customer Enquiries

Allergy questions, group booking queries, private dining enquiries — AI handles them all instantly, 24/7, across every channel.

👥 Front-of-House Scheduling

Rota built automatically from covers and historic demand. Shift swap requests managed without manager involvement. Cover arranged when staff call in sick.

📦 Supplier & Stock Invoices

Food, drink and equipment invoices processed and reconciled automatically. Know exactly what you're spending on suppliers without touching a spreadsheet.

🎯 Upsell Campaigns

Automated follow-up after visits with special offers, set menu updates and event invitations — keeping regulars coming back without a marketing hire.

AI vs Hiring: The Honest Comparison

The functions AI replaces typically require 2–4 part-time or junior staff members

Function Cost with Staff Cost with AI Availability
Guest enquiries & messages £1,400–£2,000/mo (part-time) £99/mo 24/7, instant response
Review management £500–£800/mo (marketing admin) Included in Venue package Responds within hours
Rota & scheduling £800–£1,200/mo (admin staff) Included in Full Stack Never forgets, never argues
Invoice processing £600–£900/mo (bookkeeper) Included in Full Stack Automated, error-free
Full back-office package £3,300–£4,900/mo+ From £399/mo 24/7, 365 days, zero NI

Simple, Transparent Pricing

No long contracts. Cancel anytime. Setup included on all plans.

Starter

£99/mo

One agent — pick the function that matters most right now

  • 1 AI Agent (your choice)
  • Guest enquiry OR reviews OR rota
  • Setup included
  • Email support
  • Cancel anytime
Get Started

Full Stack

£399/mo

All six agents — replace the equivalent of 3–4 back-office staff roles

  • All 6 Hospitality Agents
  • Rota & Scheduling Agent
  • Supplier & Invoice Agent
  • Pre-Arrival Upsell Agent
  • Dedicated account manager
  • Custom integrations
Get Started

Stop Paying for Staff That Don't Stay.

Deploy AI agents that handle your back-office 24/7 — at a fraction of the cost

Book a Free Call →